Energy relief during the season we need it most

Shorter days and chilly weather mean winter is usually a time for higher energy bills for most families. While installing weather-stripping, improving insulation and purchasing new appliances can reduce electricity bills, the ability to make those investments is out of reach for many. The Affordability Fund is a new program designed to help people who do not qualify for low-income conservation programs undertake energy efficiency improvements.

“We are delighted that many Hydro One customers can benefit from the Affordability Fund. We hope that those that can benefit from this unique and easy-to-access program take action and participate,” said Ferio Pugliese, Executive Vice President, Customer Care and Corporate Affairs, Hydro One. “Affordability and customer advocacy are at the core of how we are changing the way we do business. The Affordability Fund is another avenue that allows Hydro One along with other local distribution companies across the province to work collaboratively with customers and social agencies to extend support and relief where and when it's needed.”

Many customers will qualify for upgrades like block heater timers, efficient shower heads and LEDs. Customers in greater need may be qualified for more substantial upgrades, such as appliances, a programmable thermostat and insulation. To be eligible, individuals must own, rent or lease a primary residence in Ontario and must be the utility account holder at that residence. The types of upgrades provided are relative to the support required for the customer. Apply online at